AI

Privacy Policy

Last updated: December 6, 2024

Privacy Policy

At FreeAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information You Provide

  • • Account registration information (email, name)
  • • Payment and billing information
  • • API usage data and requests
  • • Support communications and feedback
  • • Any content you submit through our services

Information Collected Automatically

  • • Usage analytics and service performance metrics
  • • IP addresses and device information
  • • Browser type and operating system
  • • Cookies and similar tracking technologies
  • • API call logs and error reports

2. How We Use Your Information

We use the collected information for the following purposes:

  • • Providing and maintaining our AI automation services
  • • Processing API requests and delivering results
  • • Billing and payment processing
  • • Customer support and technical assistance
  • • Service improvement and optimization
  • • Security monitoring and fraud prevention
  • • Compliance with legal obligations
  • • Marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Third-Party Service Providers

  • • AI providers (Google Gemini, OpenAI, Groq) for processing requests
  • • Payment processors for billing and transactions
  • • Cloud hosting providers for service infrastructure
  • • Analytics services for usage monitoring

Legal Requirements

  • • When required by law or legal process
  • • To protect our rights and property
  • • To prevent fraud or security threats
  • • In connection with business transfers or mergers

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • • Encryption in transit and at rest
  • • Access controls and authentication
  • • Regular security audits and monitoring
  • • Secure data centers and infrastructure
  • • Employee training on data protection
  • • Incident response procedures

5. Data Retention

We retain your information for different periods based on the type of data:

  • • Account information: Until account deletion plus 30 days
  • • API usage logs: 90 days for analytics and debugging
  • • Payment records: As required by tax and accounting laws
  • • Support communications: 2 years for quality assurance
  • • Marketing data: Until you unsubscribe or object

6. Your Privacy Rights

Depending on your location, you may have the following rights:

GDPR Rights (EU Residents)

  • • Right to access your personal data
  • • Right to rectification and correction
  • • Right to erasure ("right to be forgotten")
  • • Right to restrict processing
  • • Right to data portability
  • • Right to object to processing
  • • Right to withdraw consent

How to Exercise Your Rights

To exercise any of these rights, please contact us atprivacy@example1.com. We will respond within 30 days of receiving your request.

7. Cookies and Tracking

We use cookies and similar technologies for:

  • • Essential functionality and authentication
  • • Analytics and performance monitoring
  • • Preference storage and customization
  • • Security and fraud prevention

You can control cookies through your browser settings, but some features may not work properly if you disable them.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place:

  • • Standard contractual clauses approved by the EU Commission
  • • Adequacy decisions by regulatory authorities
  • • Certification schemes and codes of conduct
  • • Specific authorizations from data protection authorities

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice via email or through our service.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@example1.com

General Contact: support@example1.com

Address: [Your Business Address]