Find answers to common questions, get troubleshooting help, or contact our support team.
Start by following our Quick Start Guide. You can have FreeAI running in under 5 minutes with just Node.js installed.
No! FreeAI works without any API keys using browser automation as a fallback. However, adding API keys for Gemini or Groq will improve performance and reliability.
Common causes include websites with strong anti-bot protection, network issues, or insufficient system resources. Try enabling stealth mode or switching to direct API calls if available.
Implement exponential backoff in your requests and respect the rate limits for each provider. Consider upgrading to a higher plan for increased limits.
Try running npm install --force or use the PUPPETEER_SKIP_CHROMIUM_DOWNLOAD environment variable and install Chromium separately.
FreeAI supports Google Gemini (API), Groq (API), and ChatGPT (browser automation). More providers are being added regularly.
If your primary provider fails, FreeAI automatically tries alternative providers in order of availability and reliability until one succeeds.
Yes! FreeAI is optimized for Vercel deployment with proper Next.js configuration and serverless Chromium support.
FreeAI works on any Node.js hosting platform including AWS Lambda, Google Cloud Functions, Netlify, and traditional VPS servers.
Yes! The core FreeAI is open source and free to use. Our hosted service offers additional features and support with free and paid tiers.
Visit our pricing pageto compare plans and upgrade. Changes take effect immediately.
Ensure you're using Node.js 18 or higher. Use node --version to check.
On Linux/Mac, you might need to run sudo npm install or fix npm permissions.
If npm install fails, try using a different registry: npm install --registry https://registry.npmmirror.com
Install system dependencies: sudo apt-get install -y libgbm-dev on Ubuntu.
Increase memory limits: NODE_OPTIONS="--max-old-space-size=4096"
Increase timeout values in your requests or check network connectivity.
Check your API keys are valid and have sufficient quota. Verify request format matches our documentation.
Implement exponential backoff or upgrade your plan for higher rate limits.
Use server-side requests only. FreeAI APIs don't support direct browser calls due to CORS.
Enable API keys for faster direct provider access instead of browser automation.
Close browser instances properly and avoid keeping too many pages open simultaneously.
Serverless cold starts are normal. Consider keeping functions warm or using direct API calls.
Can't find what you're looking for? Our support team is here to help.
Average response time: 2-4 hours • Available 24/7 for Enterprise customers